Support

Need some help?

Find an answer below, or email us — we read everything.

Email us

For any question, bug, feature request, or just to chat: hello@irisphotos.app.

Real humans on the other end. Usually a reply within one business day.

Reporting a bug

When you write in, including the following helps us help you faster:

  • Your macOS version
  • Your Iris version (Iris menu → About Iris)
  • Steps to reproduce the issue
  • What you expected vs what actually happened
  • A screenshot if visual, or a copy of any error text

System requirements

  • macOS 15 or later
  • Apple Silicon or Intel Mac
  • ~125 MB free disk space for Iris itself; library size depends on photo count

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