Need some help?
Find an answer below, or email us — we read everything.
User Guide
The Iris Mac app includes a built-in user guide you can access via Help → Iris Help in the menu bar. Or, you can view the user guide online.
Will Iris change or reorganize my Apple Photos library?
No. When you add an Apple Photos library as a source, Iris opens it read-only. It reads your photos, videos, and metadata to build its own separate library on your Mac — but it never writes back. Your albums, edits, favorites, keywords, People, and the entire structure of your Photos library are left exactly as they are. You can keep using Photos.app at the same time; it's completely unaffected. Iris even reads your existing favorites during the first scan, so they become your new favorites in Iris — a one-way read, never a change to Photos.
Email us
For any question, bug, feature request, or just to chat: hello@irisphotos.app.
Real humans on the other end. Usually a reply within one business day.
Reporting a bug
When you write in, including the following helps us help you faster:
- Your macOS version
- Your Iris version (Iris menu → About Iris)
- Steps to reproduce the issue
- What you expected vs what actually happened
- A screenshot if visual, or a copy of any error text
System requirements
- macOS 15 or later
- Apple Silicon or Intel Mac
- ~125 MB free disk space for Iris itself; library size depends on photo count
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